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Cafe bar with chairs and tables

Access: Creative Wellbeing Cafe

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  7. Access: Creative Wellbeing Cafe

Getting Here

We encourage all visitors to arrive via our Palmerston Street entrance. acta is at the far end of Palmerston Street, near the Bark Park in South Street Park.

The level access demonstrating the width of the path

The Creative Wellbeing Cafe is the first acta door you come across in the pinkish building.

There is not a nearby drop-kerb so this entrance is not entirely step-free.

The ground is smooth and slanted upward toward the door. The path is located in between the building and the planter – the path is 110cm wide.

At the top of the path, the entrance to the cafe is to your left, via a push-door that opens inwards. The door is 100cm wide.

On sunny days, we put outdoor seating in this patio area.

Level access to our Cafe, an A-Board outside of the door pointing out the entrance

The Creative Wellbeing Café

Our Café is run by volunteers.

The café can get quite full of people of all ages, including very young children. The chairs and tables can get moved around regularly. If you are struggling to navigate this space, a member of staff or volunteer will be happy to assist you.

Often, we set up a long table for activities to your left as you enter.

A long table with crafters sat around it
Cafe bar with chairs and tables

There is also a large supporting pillar in the café bar – this is painted maroon. The bar counter is 140cm high. There are menus attached to the front of the wall of the counter at roughly 60cm height.

Pay-it-forward scheme

We operate a Pay-it-Forward scheme for our Creative Wellbeing Café where visitors sometimes choose to buy an extra menu item, and this is displayed as a post-it note on a cork board to the left of the counter. Every visitor is welcome to browse these post-it notes and use one to buy their refreshments with.

A cork board with post it notes pinned to it

We do not operate table service for orders as standard – please place your order at the counter (using either cash or card) and we will bring it to the table. If you need table service, please alert a member of staff and they will work to help you.

Cafe bar showing counter

There are two types of seats in the café. One set are 33cm wide and the seat level is 45cm from the ground. Another set is 44cm wide, with the seat level 48cm from the ground. The wider of the chairs, with a tan leather-look finish, as pictured above, have curved legs and as a result can rock forward if the user leans forward.

Cafe bar with chairs and tables

The café bar is spotlit with LED lights from the ceiling, and some more decorative wall lighting provided by traditional bulbs. There are large windows so the space also has some daylight.

There are two fire exits in the Café Bar.

Taken from our cafe bar to show where studio is located


There are three main entrances to toilets in the corridor beyond the welcome desk: mens, womens, and a gender neutral single occupancy accessible stall.

Taken from our foyer to show where bathrooms are located


The men’s toilet is located on the left hand sign of the corridor. There are two doors that open inwards to access this space. Straight ahead is hand washing basins with soap and paper towels.

Doors to mens bathroom

 There are two urinals to the left, accessed via a step. There is a toilet to the right, with level access.

 As with all our toilets, we offer period products free of charge in this space.

Toilet cubicle


The women’s bathroom is on the right hand side of the corridor. The door opens inwards. There are three hand washing basins on the left hand side, with soap available. Paper towels are situated on the opposite wall, behind you as you wash your hands.

Womens bathroom

There are three cubicles in total in the women’s bathroom: one straight ahead, one to the right, and one to the left. The cubicle on the left hand side has a hand washing basin inside it as well as a toilet, meaning it is more generously sized than the others. Despite it’s size, this bathroom does not have accessibility features in it.

Toilet cubicle
Toilet cubicle
Toilet cubicle

Gender neutral single occupancy accessible stall

This bathroom is just beyond the men’s toilet on the left. The door is a sliding door, and opens from left to right with a bar handle.

Once open, the lock is engaged by pulling up the door handle. There is a baby changing unit located here, on the wall to the left as you enter.

This bathroom has grab rails and an alarm pull cord.

Sliding door on our main accessible toilet
Main accessible toilet